Shipping policy

Thank you for choosing Overlap for your shopping needs. Our Shipping Policy outlines the terms and conditions regarding the shipment of products ordered from our website. Please read this policy carefully to understand how shipping is handled.

1. Order Processing Time:

  • Orders are typically processed within 1-2 business days after payment confirmation, excluding weekends and holidays.
  • Processing times may vary during peak seasons or due to unforeseen circumstances. Any delays will be communicated promptly.

2. Shipping Methods:

  • Overlap offers various shipping options at checkout, including standard and expedited services.
  • Shipping costs are calculated based on the selected shipping method, destination, and the weight of the items in your order.

3. Estimated Delivery Times:

  • Estimated delivery times are provided at the checkout and are based on the selected shipping method and destination.
  • Delays may occur due to customs processing, weather conditions, or other unforeseen events.
  • Minimum Delhevry Time 3 days and Maximum is 20 days from checkout

4. Order Tracking:

  • Once your order is shipped, you will receive a confirmation email with tracking information.
  • You can track the status of your order by entering the provided tracking number on our website or the courier's tracking portal.

5. International Shipping:

  • Overlap ships to select international destinations. International shipping costs and delivery times vary based on the destination and shipping method chosen.

6. Customs and Duties:

  • International orders may be subject to customs duties, taxes, or fees levied by the destination country. These charges are the responsibility of the customer.

7. Address Accuracy:

  • It is the responsibility of the customer to provide accurate and complete shipping information. Overlap is not liable for orders shipped to incorrect or incomplete addresses provided by the customer.

8. Shipping Partners:

  • Overlap partners with reputable shipping carriers to ensure reliable and timely delivery. However, we are not responsible for the actions or performance of our shipping partners.

9. Lost or Stolen Packages:

  • Overlap is not responsible for lost or stolen packages after they have been marked as delivered by the shipping carrier. Please ensure a secure delivery location.

10. Contact Information:

  • For any questions or concerns regarding shipping, please contact our customer support team at support@overlap.co.in

Thank you for choosing Overlap. We appreciate your business and hope you enjoy your shopping experience with us!

[Nirant Kreation] Overlap